Is Mary Bale Going to be Sacked Next?
Mary Bale may actually lose her job if the customers at the Royal Bank of Scotland get their way. Customers are making it loud and clear they do not want to be served by Mary and if they are, they will go elsewhere for their services.
Mary responded to the comments from customers, “I’ve already been worried about losing my job because of the recession, but now it’s a near certainty. The public see me every day when I serve them. How can I hide away from that? There’s nothing I can do. How will they react when they see me? This is going to be dreadful. My whole life will be turned upside-down” (source).
I do not think Mary Bale’s apology was sincere. You can read my thoughts about it here.
Thanks, Nancy C, for the story.