Parroting

You know what parroting a sentence is, right? It’s when someone repeats back to you exactly what they’ve just heard.

People usually do it for three well-known reasons: (a) because they didn’t hear you right the first time, and they want to be sure they heard you correctly. And when someone doesn’t hear something, they usually indicate that fact before repeating the comment or question in order to get the attention of the other person to ensure they hear it correctly the second time. Or (b) they consciously decided to use this technique in a personal relationship to improve listening and communication skills (but this is relationship-specific). Or (c) they don’t believe what you are saying to be true. They doubt you, question the stated facts, etc., so they parrot back what you said in the form of a question.

Most people are familiar with these reasons.

But few people realize that people also parrot things back when they don’t want to hear the response they got, or because they want to deny the truth.

It’s quite fascinating.

For example, if you question a robbery suspect and say to him: Did you break into the hardware store the other night? Aren’t these your gloves? Oftentimes a liar will parrot back to the investigator: “Did I break into the hardware store the other night? Are those my gloves?” At which time, the suspect may sit and think. The thinking is clearly visible to anyone.

The robbery suspect precisely repeats the question so that he has time to think through his answer. The robber isn’t consciously stalling for time—he just doesn’t know what to say, and so he naturally just repeats the question. Also, the suspect never asks for clarification due to lack of hearing.

More often than not, the parroting individual will look confused, act like he doesn’t understand the question as he repeats it, and will stammer for words when trying to come up with an answer. He may even repeat the question multiple times. After all, the suspect is confused. He didn’t anticipate this question, and he has no idea what to say! In this example, it is a hint that someone could be deceptive.

Why is that? The truth comes naturally and flows—fiction takes time to create. And unless the question is complex, there is no excuse for confusion or a lack of understanding when parroting back a simple question like “Are these your gloves?” An honest answer doesn’t require much thought, unless of course the question is complex.

You may also encounter people who parrot when they don’t like the answer you gave them. Parroting doesn’t have to involve a lie. It could be simple displeasure to your response.

For example, if a friend asks you if you want to go out, and you say, “Sure, I’d love to,” and as soon as you do, your friend parrots back, “You’d love to go out?” The key here is they have to put the question back at you, still in a question format. If they do, it’s an indication that they really don’t like your response, and perhaps didn’t really want to hear the answer to your question. It’s either that—or they are flat-out surprised that you want to go out. The content and response will indicate which it is. If they make a strong parrot back in the form of a statement instead of a question, that would indicate potential excitement that they are thrilled to go out! It’s rather tricky, isn’t it? In this scenario, the parroted response can have three meanings!

So, next time someone parrots information back at you, look at it closely: Did they not hear you? Or are they hiding something, not really liking what they’ve just heard, disbelieving you, surprised by your action…or, could they be fibbing?

The Subconscious Brain

Over the weekend, my husband asked me how it is that I do what I do. He wanted to know which so-called tools I use to read someone, how I did it, etc. — so I set out to try to explain it to him. In the process, I was thinking it through myself. I realized that part of what makes me unique must be my subconscious mind. I suspect it works overtime compared to the average individual.

Over the past weekend, my husband and I watched some interesting shows so I figured I would use those as examples. We watched John Ramsey on 48 Hours, we watched a fascinating interview with Warren Buffet on CNBC, and we saw an interview of a child prodigy on CBS’s 60 Minutes.

Buffet’s interview was the last one we had seen. It was fascinating. I never knew I liked Buffet, but I do. He has a great mind — even outside of his financial thinking. Buffet is a genuine, sincere and happy man. He is the kind of man when something bad happens to him, he quickly puts it into perspective, copes and looks forward. He doesn’t dwell on what he can’t control. He doesn’t stew, he doesn’t get mad — he just gets perspective.

I explained to my husband, Buffet is much like his own grandmother was. It was when I was watching Buffet that I first saw the jawline of my husband’s dad. Buffet has a similar jawline to my father-in-law — and as he was talking — my father-in-law’s face came to mind. Then as Buffet’s jovial spirit continued to come across the screen, I saw my husband’s grandmother — his father’s mother in Buffet, in bits and flashes. Not in looks so much as his father — but in personality (this is what I call paralleling).

As the flashes came to me, I had an instant connection, much without thought — that these two people (my husband’s grandmother and Buffet) shared a similar personality trait — the trait of jovial happiness. With that, knowing his grandmother, I could predict how Buffet would behave given certain circumstances. If Buffet told me he was crossed, and stewed for days about a deal gone bad and wanted revenge — I wouldn’t believe him. I’d know better! My husband’s grandmother would get upset briefly, but then she’d let it go and move on. So would Buffet.

I know my brain absorbs a lot of information: facial features, mannerisms, voice pitch and tone, habits, speech patterns, personal style, behaviorisms, personality traits and quirks, etc. So when one of these appear in someone else, my mind automatically links it to others I have known in the past who share a similarity — and my brain makes an instant connection — an instant understanding. I don’t think about it, drudge through old canals to figure this out. It’s automatic. Sometimes, though not always, I can connect that two people grew up in a similar area of the country by the tone/style/mannerisms of their voice.

Here is another example of an over-active subconscious brain. We also watched 48 Hours about the JonBenet murder investigation. Professor Michael Tracey who corresponded with John Karr for four years spoke for the first time. His story didn’t sit well with me. His motive for the investigation just didn’t add up, but I didn’t have an exact reason why.

After the show, I went to bed that night without answers. I knew I would re-watch the show again to write about it here so I let it rest. However, when I turned over in the middle of the night, I got the answer as to why it wasn’t adding up.

It was strange, but by no means uncommon for me. I often roll over in my sleep — half-awake, half-sleeping yet half-thinking –and figure out answers to questions I have or realize I have a problem when I didn’t know it. As I rolled over on Saturday night, the following thought came to mind. I was awake enough to register it.

That professor (Michael Tracey) said he finally got the authorities involved with John Karr because he was afraid that he might molest another girl.

That’s not the truth.

If that was the truth, then why wasn’t Tracey concerned about Karr killing other children during the four years he kept up correspondence with Karr? I mean, Karr could have molested/killed hundreds of kids in four years!

Tracey said himself that Karr disappeared for 18 months – and Tracey never expressed fear about what Karr was doing then in the interview. Why all of the sudden after four years does Tracey care?

This points to other motives…

And then I fell fast asleep again until I awoke in the morning and remembered my thoughts so I could share them with my husband. When I think about this, I think it is merely an example of how my subconscious brain works overtime unlike the average person. My subconscious mind is constantly analyzing things I don’t even realize it is analyzing. Who knew I was thinking about Tracey in my sleep? I certainly didn’t!

That brings me to the last show I watched which was about a prodigy on 60 Minutes who has written five symphonies by age 13. He is the first prodigy to come along in the likes of Mozart in some 200 years. This young man is fascinating: Simply fascinating. He is a unique character, very absorbed by his music. It commands his life from sun-up to sundown. Yet amazingly, this young man offered out an explanation for how he can do it.

…Jay told Pelley he doesn’t know where the music comes from — but that it comes fully written, playing like an orchestra in his head.

“As you hear it playing, can you change it as it goes along? Can you say to yourself, ‘Oh, let’s bring the oboes in here,’ or ‘Let’s bring the string section here?'” Pelley asks.

“No, they seem — they seem to come in by themselves if they need to,” Jay replies. “It’s as if the unconscious mind is giving orders at the speed of light. You know, I mean, so I just hear it as if it were a smooth performance of a work that is already written when it isn’t.” (source)

Very well said, Jay. If only I had Jay’s talents. I am not even comparable, yet I think Jay offers up a good answer about the mysteries of our brain. We know so little about our subconscious mind — and I have to wonder if I have a slightly overactive subconscious brain that perhaps works quarter time compared to Jay’s mind that works triple-overtime.

I realized that when I compare personalities like Buffet and my husband’s grandmother, I don’t consciously sit there and think is Warren like John? Who is Warren like? No, my thoughts are much quicker, much more innate — as though they come from my subconscious mind. I can’t recall one time where I had to sit there and think and wonder — who is this person like?? Do I know someone like this? Either I know or I don’t. It’s almost instantaneous. This is all bringing me back to the book Blink. Malcolm Gladwell is certainly on to something.

I don’t always use my subconscious brain when I detect lies…but part of the time, I tap into it. Perhaps I tap into it more than I realize. When I parallel personalities, the answer always comes to me — from deep in my brain — from a place that I don’t even know is thinking and calculating and crunching information.

I’m a Truth Wizard

I am pleased to share with you the exciting news that I have now been scientifically tested and classified as a “truth wizard” by scientist and researcher Dr. Maureen O’Sullivan.

I contacted Dr. O’Sullivan back in July of this year, and she agreed to test me. I took the tests and passed. I can’t tell you how excited I was!

This past week, I had the pleasure, honor and privilege of meeting Dr. O’Sullivan in person. It was a dream come true for me!

Dr. O’Sullivan is a Professor of Psychology at the University of San Francisco, and has been studying people’s ability to understand each other for over 30 years. One way people understand each other is by being able to detect lies. Dr. O’Sullivan started her wizard study back in 1996 with Dr. Paul Ekman, who is a world-renowned facial expression expert.

Dr. O’Sullivan’s “research addresses questions about human emotion including: emotional intelligence, humor, romantic love, lying and truthfulness, courtesy, and cross-cultural differences in emotional experience and expression. She also studies individual differences in intelligence and expertise.(source: USF biography)

Read more about Dr. O’Sullivan’s wizard study here:

Wizards can spot the signs of a liar.”

Select few can identify liars.”

Dr. O’Sullivan has tested over 15,000 people for her study, and has found 46 wizards to date. With that, I’m wizard 46.

So, what does being a wizard actually mean? It means I see most kinds of lies accurately at least 80% of the time (I’m not flawless as I have said before.), whereas the normal person is only as good as a coin-toss in spotting deception.

Dr. O’Sullivan says most people look at the world through rose-colored glasses. They don’t have the “grit” inside them to see the truth, as it isn’t always pleasant.

Now, I am not going to talk about the “Wizards Project”, because Dr. O’Sullivan has asked me not to—and I have promised her I won’t—until the study is complete. So, no questions on “wizards” or the Wizards Project, please, but I can talk about being “me”, if you have interest.

But there you have it—I do have Eyes for Lies!!

More about me here.

When I do not trust…

As someone who sees lies, I’ve stated before I am amazed at how when I meet people, I am positive, open-minded, and trusting.

You’d think otherwise, wouldn’t you? So would I, but I don’t. Even to my amazement.

I always give strangers the benefit of the doubt. And amazingly, I do not walk around the planet grumpy at all the lies I see. I may be sad, at times, because the lies represent an over abundant amount of troubled people, sad people, insecure people and people struggling to cope with the harshness of life, but I am never grumpy, mistrusting or edgy. I truly believe this is because I am confident I will catch a dangerous or impact-me lie when it rears its ugly head before it will seriously hurt me most of the time (Do know I do not believe I am infallible).

However, there is one arena in my life where I do not trust people. That arena is business, and only when I am the customer in the transaction!

When I meet service professionals or salesman, while I am friendly and extend a handshake, and I want to believe they are honest — I have uncovered enough lies in my lifetime to know better.

When money is involved in a transaction, YOUR MONEY, beware.

A-L-W-A-Y-S.

I say NEVER LET YOUR GUARD DOWN. Ever!
(unless it is a relative or relative of a friend — then, well maybe…)

Be warned.

People, by human nature are greedy when it comes to the green stuff. Remember, we all need it — and when you are the customer — the main reason that salesman is working is to get that green stuff: YOUR GREEN STUFF.

When you sell a car, you don’t tell the prospective buyer all the reasons why he shouldn’t buy your car now, do you? Of course not. No one does! We each have to look out for ourselves. That isn’t to say someone won’t be honest if you ask the right questions, but that’s the key, you have to know what to ask, and what to say, and most people don’t.

But there are honest salesman, you say? Yes, there are. I’d say they are less than 10%, less than 1 in 10 — maybe even less than 1 in 20. You have to work to find them.

I have seen so many switcheroos, product fact lies, warranty lies, product misrepresentations, ignorance, b.s., etc., and plain old “sorry ” lies that I could write a book! People get taken more than any of us would ever want to know. To me, it is horrifying! And even with my abilities to see lies, I’ve been lead down that garden path. When it comes to money, these guys are good!

When we don’t know someone, and we aren’t connected to them in anyway, it is much easier for them to over charge, misdiagnose, misguide, misrepresent, etc. I believe it is human nature. Yes, human nature. Even good honest people get callous over time when exposed to the sterility of business. Business is a sterile arena in our lives. We don’t see the pain we’ve caused others by intentionally or unintentionally misleading, misrepresenting, or misguiding them. The process of dishonesty, in this area, sadly doesn’t bring many consequences to reprimand the behavior.

Furthermore, businesses are sure to pass the buck when it comes to blame. We’ve all seen it. “We didn’t know any better,” “The manufacturer didn’t tell us that. Talk to the manufacturer”, and the circle of blame begins!

My solution to this problem: Do your homework–no matter what you are buying. Know the facts, find the details, and be one hard negotiator. Become the expert on everything you buy. You don’t know how many times I have done my homework, and then listened to the salesman and knew instantly that the guy was ignorant, and bullshitting his ahem-off just to make a sale!

When you do your homework, then and only then are you likely to get a fair deal, and even that isn’t a guarantee that something won’t go down after the transaction and before delivery. Even that happens more than you’d want to know. But with a little homework and knowledge, you do scare off a large majority of problems.

Don’t want to put any effort in? You’re a salesman’s best friend!!

Visiting the Eye Doc

A year and a half ago, my dad got a scary diagnosis. He was told he had a moderate to advanced case of glaucoma. The day we heard the diagnosis, my mom and I were in a state of shock. I remember that day vividly. My dad had lost 40% of his vision in one eye and the other eye was affected as well. We immediately envisioned my dad going blind. Thankfully, if he is lucky, however that won’t happen. With proper treatment, most glaucoma cases can be sustained to prevent more damage.

Thankfully as well my dad quickly found a doctor and felt comfortable with him. Another bonus was the medication he was prescribed seemed to manage his problem so we had little to worry about. We were all at ease that my dad could drive on into old age.

Last October, however, when my dad went for a checkup, my dad told us that his eye pressure was rising again (which meant that perhaps the medication wasn’t managing it — and he could loose more vision)– and it was of some concern to the doctor — but the doctor said they would re-evaluate it in six months. That six month evaluation came yesterday.

When we greeted my dad after the visit, he told us things weren’t looking good. Both my mom and I got a pit in our stomach. We listened my dad out.

He said that the pressure in his eye last time was 21-23mm Hg — and this time it was 25-26mm Hg. He then gave my dad a new medication and told him to start the sample at once — and to come back in three weeks to see how this “sample” worked.

I asked my dad if the doctor told him about any side effects of this sample drug. My dad said that the doctor said there were none outside of darkening of the eye lashes. I didn’t believe him.

I asked my dad if he noticed any vision changes and my dad said under his breath yes though he had not mentioned it to either my mom and I. I asked my dad if the doctor told him his vision loss was perrmanent?

My dad said he lost the ability to read an entire line on the eye chart.

I was mortified. An entire line???

With glaucoma, once you loose your vision — you don’t get it back!! It is permanent. I guess I asked it because I was hoping he would say it wasn’t.

I was outraged….and smelled a rat!

Isn’t this doctor supposed to prevent this from happening, I asked? If you were having serious problems — then he should have made you come in for a visit once a month until you corrected this. If we keep waiting like this, you could go blind! This is not good medical care!!!

I was very alarmed.

And mad.

I remembered back to the last time my dad visited this doctor. He told my dad that while his pressure was slightly elevated, if they kept it under 30mm Hg they would be okay. My dad doesn’t remember this…

Something wasn’t adding up to me. This time it wasn’t above 30mm Hg yet he is on the defensive with “new” drugs.

Why?

Was he getting kick-backs?

I expressed my concerns to my dad who flat wanted to reject me for questioning his doctor. My dad got agitated.

I then advised him and my mom that I would (a) get a second opinion, (b) I would read about this drug to see if it is “new” drug. If it is a new drug, I would NOT take it until it is well tested and studied! (c) I would read about the old drug to see if dosage could be increased — in the event his second opinion does concur that he needs to bring his eye pressure down. His current eye doctor told him it could not be increased. I want to know the truth!!

Well, first thing this morning, I have already found a lot more to horrify me. The drug is NEW. The standard care for a patient with glaucoma is monitoring 4 to 6 times a year. This guy only sees my dad twice a year!! Treatment protocol also dictates that when pressure rises even slightly — evaluations should occur at minimum every four weeks until the situation resolves! Hello, that’s logical!

Also, they say that ideal eye pressure is between 15-21mm Hg — and for someone over age 65, the medical treatment goal is to keep the pressure below 25mm Hg. Hmm….

I’m worried about my dad and VERY FRUSTRATED this morning. I’m wishing I didn’t have eyes for lies… but if it helps my dad, I’ll be happy. Very happy. My dad didn’t sense anything was wrong… Now in the face of the evidence I have exposed, he believes me that perhaps this doctor didn’t care about him like he should…